Frequently Asked Questions

How long will it take to do my windows?

Although there are many variables, a typical single family home can generally be completed in a day. Manufacturing lead times may vary on the products used and complexity of the job. Most vinyl windows have a standard lead time of 2-3 weeks, while custom materials such as wood windows can carry a lead time of 3-4 weeks.

How important is my guarantee, and what should I look for?

Unfortunately, many homeowners are making buying decisions just on the claims of a guarantee. While most guarantees are written by manufacturers who are well aware of consumer laws and rights, claims made with in the home by unsuspecting sales people should be backed in writing. Each state has different and varying laws for licensed contractors to stand behind and comply with at a minimum. All claims which go beyond the minimums should be backed in writing as well. Look at the company's history, longevity, and performance. Check with your Contractors State License Board, Better Business Bureau, or ask for referrals.  If a company offers a Transferable Life Time Guarantee which covers any conceivable problem, and is gone tomorrow, that's a problem.

Remember, if it sounds too good to be true, it probably is.